Contact DoxMitra — Contractor Receipt & Invoice Support

Need help creating a plumber receipt for Texas? Confused about GST invoice rules in India? Want to suggest a new trade template? We're here to help. DoxMitra supports thousands of contractors across the USA, Canada, UK, EU, India, and Australia — and we read every message.

How Can We Help You?

📧 General Support

For questions about using our free receipt generator, invoice maker, estimate builder, or any document tool.

Email: help@doxmitra.online

Response time: Within 24 hours

💳 Billing & Pro Accounts

For subscription questions, payment issues, or upgrading from free to Pro/Business.

Email: billing@doxmitra.online

Response time: Within 12 hours

🤝 Partnerships & White-Label

For trade associations, franchise networks, and businesses interested in API access or white-label solutions.

Email: partners@doxmitra.online

Response time: Within 48 hours

🐛 Bug Reports & Feature Requests

Found a tax calculation error? Need a template for a trade we don't cover yet? Tell us.

Email: feedback@doxmitra.online

Frequently Asked Support Questions

Do I need to sign up to use the free receipt generator?

No. You can generate unlimited receipts, invoices, and estimates without creating an account. However, creating a free account lets you save templates, store business info, and access your document history.

Is my customer data stored on your servers?

We operate on a strict zero-retention policy for guest users. Your documents are generated locally and remain exclusively on your device. We do not store, track, or access your data. If you choose to create an account, your data will be permanently and securely stored with AES-256 encryption for your convenience. Read our full Privacy Policy.

Can I use DoxMitra for tax-compliant invoices in my country?

Yes. We support regional tax rules for the USA (state and local sales tax), Canada (GST/HST/PST/QST), UK (VAT), EU (VAT with reverse charge), India (CGST/SGST/IGST with HSN codes), and Australia (GST with ABN). Always verify final documents with your local tax authority or accountant.

How do I add my business logo to receipts?

Click the "Upload Logo" area in the document builder. We accept PNG and JPG files up to 2MB. Logos appear on all PDF exports for both free and Pro users.

Regional Tax Support

Need help with a specific region? Our tax engine covers:

  • USA: Texas, California, Florida, New York, and all 50 states + DC
  • Canada: Ontario, Alberta, British Columbia, Quebec, Manitoba, Saskatchewan, and all territories
  • UK: England, Scotland, Wales, Northern Ireland (VAT and CIS ready)
  • EU: Germany, France, Italy, Spain, Netherlands, and expanding
  • India: All 28 states + UTs with GST, HSN, and e-Way Bill logic
  • Australia: All states with GST and ABN validation

Office Address

DoxMitra Inc.

Please note: We are a fully remote team. For fastest support, always email us directly.

Ready to create your first receipt?

Launch the free receipt generator